Validation services are designed for customers that need to perform a formal VIZYX software validation, but lack the resources to complete the planning and required documentation and still meet their implementation schedule.

ICM is able to provide experienced and highly qualified validation engineers offering on-site project leadership to install the software, perform the validation in a tutorial mode, provide a “Technical Validation Package” to the customer, verify that the project was successfully validated and is ready for the customers production environment and ensure that Training was effective.

ICM Custom Validation Services include the following project deliverables :

• User Requirements – A document which establishes a condition or capability that must be met by a system or system component in order to satisfy the need of a user or a regulation.
• Functional Specifications – A document which specifies a function that a system or system component must be able to perform. Establishes operational limits of the system.
• Installation Qualification Protocol – A document verifying hardware and software installation. It provides assurance that the computer system is installed within limits imposed by the Design Specifications.
• Installation Qualification Report – A document summarizing the status of the computer system after the Installation Qualification Protocol has been completed. It will ensure that all essential activities have been completed. This report will state the basis for conclusions and decisions regarding the next phase of qualification.
• Operational Qualification Protocol – A document which tests the Functional Specifications of the system. It provides assurance that the computer system operates properly within limits imposed by the specification.
• Operational Qualification Report - A document summarizing the status of the computer system after the Operational Qualification Protocol has been completed. It will ensure that all essential activities have been completed. This report will state the basis for conclusions and decisions regarding the next phase of qualification.
• Performance Qualification Protocol – A document addressing the user requirements of the system. It provides assurance that the computer system operates properly within the client’s operating environment.
• Performance Qualification Report - A document summarizing the status of the computer system after the Performance Qualification Protocol has been completed. It will ensure that all essential activities have been completed. This report will state the basis for conclusions and decisions included in the Master Validation Report.
• Master Validation Report – A document which summarizes the status of the computer system after the qualification protocols have been completed. It will ensure that all essential activities have been completed. This report will state the basis for conclusions and decisions regarding the validation status of the VIZYX application.

Many companies have found this to be valuable to assure that their schedules and training requirements are met, and that all issues raised are resolved to their immediate satisfaction.